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Hotel · Melbourne · Victoria

Hyatt Centric Melbourne

A 5-star stay in the heart of Melbourne, steps from the river, trams, and the National Gallery of Victoria.

  • Indoor swimming pool
  • On-site parking and EV charging
  • Dining with city views on the 25th floor
8.7 Great 1727 reviews Booking.com 8.7 · 1727 reviews

About

Hyatt Centric Melbourne

Hyatt Centric Melbourne sits on Downie Street, about a 20-minute walk from the National Gallery of Victoria. The hotel puts you close to the Yarra River, Southern Cross Station, and the Southbank precinct, making it easy to explore the city on foot or by tram.

Rooms are designed for comfort, with soundproofing, air conditioning, tea and coffee facilities, and many offer city views. The hotel features an indoor pool, a fitness centre, a restaurant on the 25th floor, and a range of services including valet parking, car hire, and tour assistance.

  • No smoking on site
  • Wi-Fi
  • On-site car park
  • Handicap parking
  • Safe deposit box
  • 24-hour reception

In brief

What works, what to weigh

+

Strengths

5 reasons to book
  • Prime Southbank location — A short walk to Southern Cross Station, the Yarra River, and the Southbank dining precinct.
  • High guest ratings — Overall rating of 8.7 from 1,727 reviews, with standout scores for staff (9.3), service (9.2), and rooms (9.1).
  • Modern, clean rooms — Guests repeatedly describe the rooms as spacious, comfortable, and spotless, with many enjoying city views.
  • Top-floor dining — The restaurant on the 25th floor earns praise for its views, breakfast variety, and attentive service.
  • On-site amenities — Indoor pool, fitness centre, valet parking, and EV charging station add convenience.

Worth weighing

4 to weigh
  • Housekeeping inconsistency — One guest described the cleaning service as 'a nightmare,' suggesting occasional lapses in room upkeep.
  • Lower general rating — While specific categories are strong, the general rating is 8.6, slightly below the room and service scores.
  • No pets allowed — The hotel does not permit pets, which may be limiting for travellers with animals.
  • Paid parking — Private parking is available on site, but it is not free; valet parking is also offered for a fee.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Premier Suite

  • 2 Single beds,1 King-size bed
  • Shower
  • Non-smoking
  • Bathtub
  • Air conditioning

Deluxe King Room

  • 1 King-size bed
  • City view
  • Shower
  • Non-smoking
  • Coffee machine

Twin Room

  • 2 Single beds,1 King-size bed,2 Single beds
  • City view
  • Shower
  • Non-smoking
  • Bathtub

Deluxe Upper Floors Room

  • 1 King-size bed

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Parking & Transport

  • On-site car park
  • Valet parking
  • Electric vehicle charging station
  • Handicap parking
  • Paid shuttle service
  • Car hire

Pool & Wellness

  • Indoor swimming pool
  • Sun loungers
  • Fitness centre

Dining & Entertainment

  • Restaurant
  • Bar/Lounge area
  • Snack bar
  • In-room breakfast
  • Packed lunches
  • Special diet menus
  • Live entertainment
  • Happy hour
  • Coffee shop

Services

  • 24-hour reception
  • Express check-in/out
  • VIP check-in/out
  • Room service
  • Housekeeping
  • Dry cleaning
  • Tours/Ticket assistance
  • Luggage storage
  • Locker room
  • Meeting/Banquet facilities
  • Fax/Photocopying
  • Babysitting/Child services

Room Amenities

  • Air conditioning
  • Heating
  • Mini-bar
  • Tea and coffee facilities
  • Soundproofed rooms
  • Sitting area
  • Bathtub
  • Free toiletries
  • Electric kettle
  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Accessibility & Safety

  • Rooms/Facilities for disabled
  • Wheelchair access
  • Toilet for disabled
  • Bathroom for disabled
  • Safe deposit box
  • 24-hour security
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • No smoking on site

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.7
Great 1727 reviews

Guest-rated 8.7/10 from 1,727 reviews

Booking.com · 8.7 · 1727 reviews
8.7Verified guest

“Great value for money, and the adjoining rooms were perfect for a couple's getaway.”

8.7Verified guest

“The location was convenient, just steps from an interactive multilevel aquarium. The restaurant had a nice view and excellent dishes. Staff were friendly and well-trained.”

8.7Verified guest

“Fairly clean and perfect place with good views of the bay. The double room was relaxing with a safe, iron and ironing board, and coffee and tea facilities. The food was appetising with lots of options.”

8.7Verified guest

“I loved staying here! The hotel is super modern and beautifully designed, right in the heart of the city. Conveniently a short walk from the station and the waterfront. The room was spacious and comfy, and the staff were friendly and attentive.”

8.7Verified guest

“Ideal and fairly clean accommodation with a great location close to the tram line, CBD, river, train station, and leisure precinct. Welcoming staff. Well-organised and amazing rooms with lovely high views. Lots of goodies for breakfast.”

8.7Verified guest

“The rooms had a lovely high view. Nice pool, on-site parking. Everything was modern.”

04 — Location

Getting around Melbourne

The property sits in Melbourne.

Around the hotel: The hotel is within a short walk of the Yarra River, Southbank promenade, and the Melbourne Convention and Exhibition Centre. Restaurants and nightlife are steps away.

Getting around: Southern Cross Station is a short walk, and tram lines run along nearby streets, making it easy to reach the CBD and beyond.

Cultural sights: The National Gallery of Victoria is about a 20-minute walk, and the interactive aquarium is just a few steps from the hotel.

25 Downie Street, Melbourne, Victoria, 3000, Australia

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 11:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
274 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 to 23:59, and check-out is by 11:00.

Is parking available on site?

Yes, the hotel offers private parking on site, including handicap parking and an electric vehicle charging station. Valet parking is also available.

Are pets allowed at the hotel?

No, pets are not allowed at Hyatt Centric Melbourne.

Does the hotel have a swimming pool?

Yes, there is an indoor swimming pool available for guests.

Is Wi-Fi available?

Yes, Wi-Fi is available throughout the property.

What dining options are available?

The hotel has a restaurant, a snack bar, and a bar/lounge area. In-room breakfast is also available.

The bottom line

Hyatt Centric Melbourne is a reliable, well-located choice for both business and leisure travellers who want modern comfort and easy access to the city's attractions.

8.7Based on guest reviews and our own editorial assessment.

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